Parking Chester Privacy Policy
Parking Chester respects your privacy and is committed to protecting any personal information you provide while using our services. This policy outlines how we collect, use, and safeguard your data when you park with us or interact with our website.
Information We Collect
We may collect the following types of information:
- Personal Information – When you use our Pay Stations or Hozah® Autopay, we may collect details such as your vehicle registration number, payment information, and contact details if required.
- Payment Details – If you use Hozah® Autopay, their system will securely process your payment details. Parking Chester does not store your card details.
- Technical Data – Our website may collect cookies, IP addresses, and browsing behaviour to enhance user experience and security.
- CCTV Footage – For security purposes, our car park is monitored 24/7 by CCTV cameras.
How We Use Your Information
The information we collect is used for the following purposes:
- Payments can be processed via Pay Stations or Hozah® Autopay.
- To ensure security through CCTV surveillance and fraud prevention.
- To improve our services based on customer feedback and usage patterns.
- To comply with legal obligations and assist law enforcement when necessary.
Data Protection & Security
We take data protection seriously and implement strict security measures to safeguard your information. This includes:
- Secure payment processing – Transactions at Pay Stations and via Hozah® Autopay are encrypted and protected.
- CCTV footage security – Video recordings are stored securely and accessed only when needed for safety or legal purposes.
- Limited data access – Only authorized personnel can access customer data for necessary operations.
Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Ask for corrections if any of your details are inaccurate.
- Request data deletion, subject to legal and operational requirements.
- Opt out of cookies on our website through your browser settings.
Third-Party Services
Parking Chester partners with Hozah® Autopay for seamless automated payments. We do not share your personal information with third parties unless required by law.
Contact Us
If you have any questions about our privacy policy or how we handle your data, don’t hesitate to get in touch with us:
📞 Phone: 01245 392 289
📧 Email: [email protected]
This privacy policy is regularly reviewed and updated as needed.